OK. So this is kind of embarrassing, but I'm gonna share anyway. I was hoping to have a beautiful, new, white chair that I got a great deal on to show off today. Instead, I have a brown chair that's being returned and I'm back to square one of my cheap chair hunt.
First off, here's why I thought I was getting a white chair.
That is exactly what the listing on the Williams Sonoma website looks like. NO WHERE does it say that the upholstery is brown or "walnut". Oh, and when I ordered my chair the sale price was $479, so I was in a pretty big hurry to place the order before such a great deal was gone.
Here's the embarrassing part: I was so excited to get a chair at almost $1000 off the original price that I didn't even realize that the "walnut" in the description was referring to the fabric. No warning flags went off, no thoughts, of, "Hmm, that's funny maybe I should call about that and possibly cancel my order."
Please tell me that I'm not crazy and that I had every reason to be completely shocked when a brown chair showed up at my house!
After a short freak-out session and a chat with customer service (I kept the freak-out separate from the customer service call) I got them to agree to come pick the chair up and give us a full refund. Whew!
Anyways, I have definitely learned my lesson. From now on, every online order will be read and scrutinized a million times before I click "place order."
I'm a bit bummed that I didn't get the deal that I thought I was getting. The chair really is great and very high quality. It's comfortable and it's the perfect size and style I was looking for, just not the right color. Now I have to start searching all over again.
I'll let you know what I come up with!